Peer Support Program Supervisor QP Sanctuary House - 3.6 Greensboro, NC Job Details Full-time $42,000 - $46,000 a year 3 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Supervisory support in social service case management Staff performance monitoring Staff supervision Management Clinical compliance checks Team supervision Coaching Social service program staff supervision Administrative clinical supervision Healthcare documentation compliance audits Mid-level Recovery peer support Community resource coordination in health services social work Quality improvement leadership Group work facilitation for social work Team development Mental health resources facilitation Driver's License Professional development support Social service program quality assurance Team training Client referral services Leading team collaboration initiatives Behavioral progress monitoring Medicaid regulations Peer support advocacy Medicaid Patient progress monitoring Social service program compliance monitoring Clinical documentation standards

Full Job Description Benefits:

Retirement Plan Competitive salary Dental insurance Health insurance Paid time off Vision insurance Join Our Team and Make Recovery Possible Sanctuary House is seeking a compassionate, motivated, and recovery-focused Peer Support Team Lead to help guide our growing Peer Support Services program. This is an exciting opportunity for an experienced Certified Peer Support Specialist to mentor fellow peers, support high-quality services, and help individuals build meaningful, self-directed lives in their communities. As the Team Lead, you'll serve as both a leader and a mentor, helping Peer Support Specialists provide recovery-oriented services that inspire hope, promote independence, and empower individuals to achieve their personal goals. What You'll Do Provide leadership, supervision, and support to a team of Certified Peer Support Specialists (CPSS). Foster a recovery-oriented culture grounded in hope, self-determination, person-centered planning, and community inclusion. Provide administrative and supportive supervision to Peer Support staff, including regular individual supervision, coaching, and professional development. Plan work assignments, coordinate caseloads, and monitor staff performance based on the needs of the individuals served. Review service documentation to ensure quality, compliance, and adherence to Medicaid and agency standards. Collaborate with Certified Peer Support Specialists and the individuals they serve to support recovery-oriented, person-centered services. Monitor participant progress and the effectiveness of services, ensuring recovery goals remain the focus of service delivery. Facilitate team meetings, quality improvement activities, and ongoing staff development. Facilitate or co-facilitate recovery-focused groups based on participant needs and interests. Ensure referrals and connections to community resources are completed to support participants in achieving their recovery goals. Serve as a resource and advocate for Peer Support Services within the organization and throughout the community. Promote a positive team environment that values lived experience, recovery, respect, and continuous learning. What We're Looking For Qualified Professional (QP) as defined by North Carolina mental health service requirements. Knowledge of recovery-oriented principles, peer support philosophy, and the North Carolina Certified Peer Support Specialist role. Experience supervising, mentoring, or leading behavioral health staff. Strong leadership, coaching, and team development skills. Ability to foster a culture of hope, recovery, self-determination, and person-centered care. Experience reviewing documentation, monitoring quality, and ensuring compliance with Medicaid and agency standards. Excellent communication, organizational, and problem-solving skills. Experience collaborating with community providers and coordinating services. Ability to work independently while building a strong, collaborative team environment. Valid North Carolina driver's license, reliable transportation, and the ability to travel throughout the community. Why You'll Love Working Here At Sanctuary House, we believe people recover through connection, purpose, and community. We invest in our staff because we know they are the heart of recovery.

We offer:

Competitive salary Comprehensive benefits package Paid time off and holidays Ongoing training and professional development Supportive leadership Opportunities for career growth The opportunity to make a meaningful difference every day Apply today and help build a community where recovery thrives.

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