$30 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Qualifications Professional networking Customer relationship building Interpersonal skills Client rapport building Dispatching Stakeholder relationship building Full Job Description NOVA Fire Protection and its sister company Systems Technology, is a Fire Sprinkler and Fire Life Safety contracting firm headquartered in Fargo, ND with branch offices in Bismarck, ND and Blaine, MN.

We are seeking a Scheduling & Administrative Coordinator. Primary Duties include, but are not limited to: Scheduling & Coordination Schedule fire sprinkler inspections for Nova Fire Protection

Fargo Main Office. Schedule fire sprinkler inspections for Nova Fire Protection
Minneapolis Office.

Schedule fire alarm, fire extinguisher, and emergency lighting inspections for Systems Technology. Coordinate technician schedules to maximize efficiency and customer satisfaction. Contact customers to schedule, confirm, and reschedule appointments as necessary. Monitor inspection due dates to ensure timely completion and code compliance. Maintain accurate scheduling records within the company software. Administrative Support Answer incoming customer phone calls for Nova Fire Protection

Minneapolis Office and direct inquiries appropriately. Create and process work orders for inspections and service calls. Assist in dispatching technicians for service calls related to Nova Fire Protection
Minneapolis Office. Monitor open work orders and follow up to ensure timely completion related to Nova Fire Protection
Minneapolis Office.

Upload completed inspection reports and verify documentation is complete. Prepare and process inspection billing in a timely manner. Assist with customer deposits and payment processing. Provide general administrative support to the Blaine office remotely. Customer Service Provide professional and courteous customer service at all times. Respond promptly to customer scheduling requests and questions. Communicate effectively with customers regarding appointment status and scheduling changes. Build positive relationships with customers through timely and accurate communication.

Pay:

$22.00

$30.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Paid time off Vision insurance

Work Location:

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