Inbound Call and Admin Coordinator

Inbound Call and Admin Coordinator Apply Now Applied To save a job sign in or get started

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10184899 Posted today Back Rochester, NY, US Office High School or equivalent Full Time, Temporary 18.00 Experienced (Non-Manager) On-site Healthcare Services First Shift (Day) Rochester, NY, US 18.00 Experienced (Non-Manager) Full Time, Temporary Healthcare Services On-site Office High School or equivalent First Shift (Day) Apply Now Applied Job details Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as an Inbound Call & Administrative Coordinator to work at a leading organization in Rochester, NY. We're here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We'll help you get where you want to be.

Salary/Pay Rate/Compensation:

$18.00 per hour

Shift:

Shift:

Occasional overtime as required to meet business needs What's a typical day as Inbound Call & Administrative Coordinator? You'll be: Resolving customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility Meeting set statistical goals such as call length and daily call volume Acting as a liaison between customers, internal departments, vendors, and business associates Assisting with the training of other team members Participating in ongoing training to further knowledge of regulations, software systems, and company policies Adhering to all customer service policies and procedures This job might be an outstanding fit if you: Have an Associate's degree in Business Administration or related field with at least six months of work experience; OR have a minimum of 2 years' experience in a customer service setting/environment in lieu of a degree Have successfully completed a Customer Service Training Program (preferred) Possess excellent oral, written, and listening skills Can multi-task in a fast-paced environment while maintaining high accuracy Can handle stressful situations professionally and respond to all inquiries in a calm, polite, and professional manner Are proficient with PC and basic computer skills Are able to sit for extended periods and use a headset What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Inbound Call & Administrative Coordinator today! 10184899 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.

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Share this job Copied url Link Copied Similar Jobs To save a job sign in or get started Bakery Tray Handler Rochester, NY, US Full Time, Temporary 18.00 To save a job sign in or get started Material Handler II Rochester, NY, US Full Time, Temporary 18.00 As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly ® . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.