Administrative & Loaner Coordinator GOP

Administrative & Loaner Coordinator (Service Department) Genesis of Plano Why Work at

Huffines:

Huffines operates 10 dealerships across McKinney, Plano, Lewisville, and Corinth, representing top brands like Chrysler, Jeep, Dodge, Ram, Chevrolet, Genesis, Hyundai, Kia, and Subaru. Celebrating over 100 years of award-winning service, Huffines is known for its strong leadership, excellent work-life balance, and commitment to "WOW" our customers, team members, community, and peers. Join a company consistently voted a "Top Places to Work" in DFW, where growth, opportunity, and customer excellence drive everything we do!

JOB DESCRIPTION

The Service Administrative & Loaner Coordinator plays a key role in supporting the Service Department by combining front-desk receptionist responsibilities with ownership of the loaner vehicle coordination process. This position requires a high level of professionalism, strong administrative skills, and prior experience in a dealership environment. The ideal candidate is organized, customer-focused, and capable of managing multiple responsibilities in a fast-paced setting.

JOB REQUIREMENTS

Greets all customers to create a great guest experience Answer and route incoming phone calls efficiently and courteously Directs customers to the appropriate department or point-of-contact Support the Service Department with administrative tasks, documentation, and coordination Coordinates questions and issues with the appropriate department personnel Assist with scheduling, customer communication, and follow-up as needed Will be trained and expanded to include loaner car coordinator Customer service advocate is the key to success in this role Assist with scheduling, customer communication, and follow-up as needed Verify customer eligibility and ensure proper documentation is completed Track loaner vehicle availability, condition, and return status Coordinate with service advisors, technicians, and management regarding loaner usage Professional appearance and demeanor at all times Comfortable working in a fast-paced, customer-facing environment COMPENSATION and

BENEFITS

: Minimum of 2+ years of experience in a dealership setting required Prior experience in a service department, administrative, receptionist, or coordinator role preferred Flexible Monday through Saturday five-day workweek Competitive pay structure Work-life balanced culture Optional benefits including medical, vision, dental, and Health Savings Account (HSA) 401(k) with company match Company-paid life insurance Employee discounts Paid time off (PTO) Paid holidays Chaplain Services

DRUG-FREE WORKPLACE

In addition to background checks, Huffines performs pre-employment and random drug testing hipr