Are you interested in working for an organization that provides support and services to children from birth through 2 years who have special needs? If so, the Infant and Toddler Connection (ITC) of Greater Prince William is looking for a full-time Administrative Coordinator. The Early Intervention Division is within Community Services and is committed to providing quality services to eligible children and their families to help them develop to their fullest potential by providing case management, therapy, and education services to infants and toddlers with special needs. Come grow with us and our infants and toddlers. Contribute to a strong interdisciplinary clinical team. Share your knowledge with staff and families to reach our program goal of helping infants and toddlers develop to their fullest potential. Prince William County Community Services is located within easy commuting distance from Washington, D.C. and Northern Virginia.

About This Role:

As an Administrative Coordinator in the Early Intervention (EI) Division, some of your key responsibilities include: Managing insurance needs Obtaining timely authorizations Communicating with insurers to maximize revenue Completing referral intake calls Assisting EI Families with insurance questions Reviewing data reports Tracking reimbursement trends Ensuring regulatory compliance, including HIPAA Providing staff training and supervision as needed The administrative staff are the point of entry for referrals, and excellent customer service skills are essential. In this role, you will assist the admin support team with completing new referral intake calls. Collaboration will be essential as you work with teams across departments to collaborate, solve problems, identify efficiencies, manage data reporting, and support the department's mission to deliver quality services and maximize revenue and collections. Your expertise in reimbursement and insurance will be crucial. You will need the ability to adapt to new program requirements and navigate regulatory changes in government or healthcare settings. Proven experience delivering excellent customer service, providing insurance coordination, HIPAA compliance and securities, providing staff supervision and prioritizing tasks to meet deadlines will be essential for success in this role. A strong critical thinking mindset is needed to align administrative systems with program goals. With keen attention to detail and a deep commitment to customer service and insurance coordination, you will help support the department's mission and contribute to high-quality services. This position offers the opportunity to apply your expertise to help the youngest residents of Prince William County through meaningful work in the Infant and Toddler Connection of Greater Prince William.

Minimum Requirements:

High school diploma or GED 3 years' experience with insurance coordination (private and commercial) in a local government or healthcare system 2 years of supervisory experience

Preferences:

Bachelor's Degree Proficiency in Microsoft Office, Outlook, Excel, Word, Teams, OneDrive, SharePoint Experience working with Electronic Health Records, preferably Credible and TRAC-IT Ability to handle multiple and varied tasks, to prioritize, organize, schedule and track. Spanish speaking preferred/not required. Previous Part C experience preferred/not required. Knowledge of the coaching style of interaction and the primary service provider service model

Special Requirements:

Must possess a valid driver's license and pass a DMV record check Must pass TB test Must pass and maintain first aid and CPR certification Offer of employment is contingent upon the candidate passing a fingerprint-based

National Criminal History Record Check Child Protective Services Requirements:

Effective 1999, mandated by the Department of Behavioral Health and Developmental Services, 12VA35-105-400 rules and Regulations for Licensing Providers by the Department of Behavioral Health and Developmental Services related to Criminal Registry Checks, a search of the registry of founded complaints of child abuse and neglect maintained by the

Department of Social Services Work Schedule:

37.5-hour work week; Monday-Friday between the hours of 8 am and 5 pm

Hiring Salary Range :

$28.32-$40.69 Hourly We also offer great benefits, including: Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings plans Paid Annual Leave / Sick Leave / Personal Leave Paid Holidays Group Medical, Dental, & Vision Health Plans Group Life Insurance Employee Assistance Program (EAP) Career Development Opportunities Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.

NOTE:

The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here for the class description . Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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