ABOUT THE OFFICE OF RISK MANAGEMENT SERVICES

The Office of Risk Management Services provides both internal and external services that help King County operate responsibly, transparently, and effectively.

Our work includes:

Claims

Investigating and resolving claims made against King County quickly and fairly. Insurance
Managing the County's self-insurance program and purchasing additional coverage as needed. Contracts
Guiding departments on insurance requirements and assisting with complex contractual claims. Recovery Services
Seeking reimbursement for damages or injuries caused to King County by negligent third parties. Enterprise Risk Management (ERM)
Identifying risks and supporting departments with data, consultation, and action planning. Finance & Administration
Delivering financial, budgeting, and administrative support for the division. Open Government
Advancing government transparency through the Public Records Program, Ethics Program, Financial Disclosure, and Lobbyist Disclosure.

To learn more about ORMS, visit our website

EXAMPLE OF DUTIES SCOPE OF JOB DUTIES

The successful candidate for this position will at a minimum, be able to demonstrate skill and ability to: Set-up tort and recovery claims, read and summarize claimant statements, and handle sensitive and confidential information appropriately; Identify and recommend improvements to claims system workflows; participate in testing and validating system modifications to ensure accuracy and operational effectiveness; Respond to public records inquiries and initiate requests within the agency's records management system; Provide customer service to internal and external customers via telephone, email, and in-person interactions, including resolving sensitive or complex situations with professionalism and sound judgment; Perform financial support duties, including payment plan setup and management, assistance with Accounts Payable, Accounts Receivable, and Payroll; Review and approve Purchasing Card (P-Card) transactions and maintain documentation to support audit and compliance standards; Coordinate travel requests and process employee reimbursements; Assist in coordinating team workload, monitoring task completion, and supporting effective communication to advance section goals and projects; Participate in strategic planning activities and support the development, implementation, and revision of agency policies, procedures, and administrative systems; Contribute to the planning, coordination, and administration of assigned programs or projects; Assist with data collection, validation, and analysis, and prepare summary reports to support operational decision-making and program evaluation; Assist in the development and/or revisions to administrative systems, develop monitoring and tracking systems to support work activities; administer and monitor such systems; Represent the division on internal committees, workgroups, or task forces as assigned; Maintain accurate and organized records across multiple electronic databases in accordance with records management requirements; Perform other duties and responsibilities as assigned.

SUPPLEMENTAL INFORMATION

Work schedule: This position is non-exempt from the provisions of the Fair Labor Standards Act and is overtime-eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8:00 a.m

5:00 p.

m., Monday through Friday.

Work location:

The Office of Risk Management Services is located at the King Street Center at 201 S. Jackson St. Seattle, WA 98104. The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. Employees will have access to shared workspaces at King Street Center. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

ARE YOU READY TO APPLY?

The recruitment for this position is open to all qualified applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume, however, cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state \"see my resume\" or \"see my personnel file\" are considered incomplete and will not be accepted. If you have any questions, please contact Karina Cordova, Human Resource Analyst, by e-mail at kcordova@kingcounty.gov or by phone at 206-848-0395. This recruitment is an effort to fill our immediate vacancies as well as create a hire list that will be used for any positions that become vacant within the next 6 months, including additional Term Limited Temporary (TLT), Short Term Temporary (STT) and Career Service (CS) positions. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our \"True North\", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles

we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. 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