Priority IAC, Inc. Administrative Coordinator

• Job Description Position overview Company
• Priority IAC Department
• Administration Reports to Vice President Status Full-time, non-exempt, Location On-site The Administrative Coordinator is the first point of contact for Priority IAC and keeps the front office, customer orders, and day-to-day records running smoothly.

The role combines customer service, order and payment processing, scheduling, and finance support for the Director of Finance. It suits an organized, detail-oriented person who enjoys variety and works well with customers, partners, and internal teams. Key responsibilities Front office and customer service Serve as the first point of contact for the office: answer and route phone calls and greet visitors professionally. Act as liaison between customers and external partners, keeping communication clear and issues moving to resolution. Order and payment processing Process customer orders and payments across all channels, including walk-in, online, and phone orders. Confirm order accuracy and follow up with customers on order status or payment questions. Scheduling and coordination Organize and schedule in-person and virtual meetings using Microsoft Teams. Coordinate travel and accommodation arrangements as needed. Attend marketing meetings to stay informed on company direction and support related follow-up tasks. Finance and accounting support Assist the Director of Finance with invoicing. Process checks and invoices in QuickBooks/Sage. Maintain and update customer records in QuickBooks/Sage. Records, data, and reporting Enter and maintain customer data in Excel, including monthly tracking of new customers. Compile distributor reports, including aging reports, customer contact lists, and checkbook updates. Assist with manufacturing-related data entry. Correspondence and office operations Prepare mail, correspondence, and invoices for distribution, including marketing inserts. Monitor office supply inventory and reorder as needed. Maintain a clean, organized office, including weekly disposal of waste and recyclables. Quality and safety Support quality initiatives by following health and safety guidelines and reporting any observed deviations from product standards. Other Assist with special projects as assigned. Qualifications Required High school diploma or equivalent. 2+ years of experience in an administrative, office support, or customer service role. Working knowledge of Microsoft Office, especially Excel, Outlook, and Teams. Experience processing orders, payments, or invoices. Preferred Associate degree or coursework in business administration, accounting, or a related field. Hands-on experience with QuickBooks and/or Sage. Experience in a manufacturing or distribution environment. Familiarity with aging reports and basic accounts receivable.

Skills and competencies Customer focus:

friendly, professional manner in person, by phone, and in writing.

Accuracy:

strong attention to detail with data entry, payments, and financial records.

Organization:

able to juggle competing priorities and meet deadlines with minimal supervision.

Communication:

clear written and verbal communication with customers, partners, and staff.

Discretion:

handles confidential customer and financial information appropriately.

Flexibility:

comfortable switching between front-desk, finance, and operational tasks throughout the day. Working conditions and physical requirements Office environment with regular exposure to manufacturing or production areas. Must follow all company health and safety guidelines. Extended periods of sitting and computer work. Ability to lift up to 25 lbs (office supplies, mail, waste and recycling) This description outlines the general nature of the role and is not an exhaustive list of duties. Responsibilities may change as business needs evolve. Priority IAC is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. U.S. Citizenship is a requirement for all jobs at Priority IAC.

Job Type:

Full-time Pay:

$18.00

• $21.

00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off Application Question(s): At Priority IAC, the Administrative Coordinator keeps the whole office running smoothly—which includes everything from assisting the Director of Finance to handling weekly office cleanliness. How do you maintain a high level of pride, ownership, and attention to detail when balancing strategic tasks with routine, hands-on office operations?

Work Location:

In person