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SF
Sequoia Financial Services
Subrogation
Career Insights for Collections Specialist
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Scorecard
Based on California data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$50,778 / year median in California
-20% projected decline
Job Description
Subrogation Sequoia Financial Services Agoura Hills, CA Job Details Full-time $19 - $20 an hour 9 hours ago Benefits Health insurance Qualifications Spanish Basic math Financial software English Attention to detail Organizational skills Subrogation claims Debt collection negotiation Debt collection mediation Full Job Description We are seeking a detail-oriented and proactive Subrogation Collector to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of payments, and maintaining positive relationships with clients. This role requires strong negotiation skills and a thorough understanding of subrogation processes, as well as proficiency in collection software. Duties Manage and oversee the collection of outstanding accounts. Communicate with consumers via phone and email to negotiate payment terms. Maintain accurate records of all communications and transactions related to collections. Collaborate with other departments to address any issues affecting payment processing. Provide exceptional customer service while maintaining professionalism during all interactions. Stay updated on industry regulations and best practices related to insurance and subrogation collections. Skills Strong negotiation skills to effectively manage consumer interactions and secure payments. Familiarity with collections as well as subrogation claims, claims adjusting, DMV and/or license suspension procedures. Basic math skills for accurate financial calculations and reporting. Excellent phone etiquette to ensure clear communication with consumers. Detail-oriented mindset with strong organizational skills to manage multiple accounts effectively. Bilingual - English and Spanish a plus •This position offers hourly as well as commission based salary structure.