Post Repo Representative

Post Repo Representative South Bay Auto Auction Gardena, CA Job Details Full-time $21 - $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Written communication Customer communication Microsoft Outlook Multitasking High school diploma or GED B2B business model Attention to detail Desktop applications B2B Organizational skills Escalation handling Technical Proficiency Collections account management Time management Full Job Description In this key role as Post Repo Representative, you will work as the liaison between the clients (lien holder), and the skip and recovery companies immediately upon forwarding the assignments out in the field to be worked. This position will require business to business collection experience.

Job Duties:

• Forward and outsource past due or defaulted automobiles for skip tracing and repossession to company approved vendors.
• Ability to work independently in support of various teams or group
• Able to meet time standards for turn-around time
• Ability to prioritize and organize work for maximum efficiency and prompt follow up.
• Able to identify high priority tasks and escalate when necessary
• Ability to model professional behavior and lead by example
• Utilize specific client and departmental policies and procedures.
• Monitor / follow up on delinquent receivables from clients
• Other duties as required

Requirements:

High School Diploma or equivalent Minimum of 2 years of customer service or client contact experience Demonstrated ability to function as a contributing team member Professional interaction with internal employees. Ability to manage multiple tasks, applies best practices to required tasks, organize work and set priorities with a sense of urgency and importance. Ability to work under pressure, using tact, discretion and good judgment to respond to all requests in a professional and courteous manner Solid PC skills (Outlook, Word, and Excel) and user level application Detail Oriented Strong Organizational Skills Excellent Deductive Reasoning and Critical Thinking Skills Strong Written and Verbal Communication Skills Effective Time Management Skills Proficient PC Skills Ability to work with minimal supervision

Preferred:

Previous automobile Collections and Repossession experience. Experience with working with repossession companies. SBRS offers vacation, sick, holiday, 401K and medical insurance We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay:

$21.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person