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Mitchell Martin, Inc.

Collections Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$50,778 / year median in California

-20% projected decline

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Job Description

Title:
Collections Specialist ​
Location:
Los Angeles, CA Position Type :
Contract Compensation Pay Range:
$24.50-$35.00 Per Hr Description Join our team as a Collections Specialist in the vibrant region of Los Angeles, CA, working on a contract basis. You will be responsible for managing high-volume invoices and client collections, ensuring accurate cash applications, and resolving payment discrepancies. Proficiency in a leading ERP system and spreadsheet software is essential for success in this role. Key Responsibilities Monitor and manage accounts receivable aging reports to identify overdue invoices. Perform proactive collections outreach via email and phone to clients regarding outstanding balances. Apply incoming payments accurately to invoices in the accounting system. Investigate and resolve unapplied cash and payment discrepancies. Submit invoices and track payments through client portals. Qualifications 3 to 5 years of experience in accounts receivable or collections. Experience managing high-volume invoices and client collections. Strong attention to detail and problem-solving skills. Excellent written and verbal communication skills. Proficiency in spreadsheet software. Core Technologies ERP Systems | Client Invoicing Portals | Spreadsheet Software Contact Information Prodyut Shill, Onboarding Expectations Learn more about our Onboarding Process here EEO Statement Learn more about our EEO policy here #LI-PS1