Collections Specialist at Addison Group Collections Specialist at Addison Group in Yorba Linda, California Posted in 1 day ago.

Type:

full-time Collections Specialist -

Construction Location:

Yorba Linda, CA Pay Rate:

$30-$36/hour

Position Type:

Temp-to-Hire Schedule:

Full-Time Position Overview We are seeking a Collections Specialist with construction industry experience to join our accounting team on a temp-to-hire basis . This role is ideal for a detail-oriented and results-driven professional who is comfortable making outbound collection calls, managing past-due accounts, and working directly with customers to resolve outstanding balances. The Collections Specialist will work closely with an experienced, long-tenured member of the accounting team and will become an integral part of the day-to-day collections process. The ideal candidate will be professional, tactful, persistent, and confident when communicating with customers regarding overdue invoices. Key Responsibilities Manage and actively follow up on outstanding customer accounts and past-due balances. Make regular outbound collection calls to customers regarding overdue invoices and payments. Communicate professionally and tactfully with customers to secure timely payment. Review customer aging reports and prioritize collection efforts. Respond to customer questions regarding invoices, payments, account balances, and discrepancies. Research and resolve billing or account issues that may be delaying payment. Follow up consistently on promises to pay and document collection activity. Maintain accurate and detailed notes regarding customer communications and collection efforts. Assist with account reconciliations and research payment discrepancies as needed. Partner with the Accounting, Billing, and Project teams to resolve customer account issues. Maintain accurate customer account information and organized collection documentation. Provide excellent internal and external customer service while maintaining a strong focus on collections results. Assist with additional accounting and collections projects as needed. Qualifications 3-5+ years of collections experience , preferably within the construction industry . Experience with commercial/B2B collections strongly preferred. Proven experience making high-volume outbound collection calls . Construction billing, progress billing, lien/waiver, or AIA billing experience is a plus. Strong verbal and written communication skills. Professional, tactful, and confident approach to difficult customer conversations. Excellent follow-up, organization, and time-management skills. Strong attention to detail and ability to research and resolve account discrepancies. Ability to work independently while collaborating effectively with an experienced accounting team. Comfortable working in a fast-paced environment and managing multiple customer accounts. Ideal Candidate The ideal candidate is a hands-on collections professional who is comfortable picking up the phone, having payment conversations, and consistently following up until outstanding balances are resolved. Construction industry experience and a strong understanding of commercial customer accounts are highly valued.

Benefits:

Medical ,Dental, Vision