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A to Z Fire

Collection Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$41,289 / year median in Florida

-6% projected decline

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Job Description

Collection Specialist A to Z Fire Largo, FL Job Details Full-time From $38,000 a year 1 day ago Benefits Paid training Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Paid sick time Qualifications High school diploma or GED Collections account management Full Job Description Collections Specialist A to Z Fire -
Largo, FL Job Type:
Full-time Pay:
Starting at $38,000 per year (Paid Weekly) Schedule Monday to Friday 8:00 AM - 5:00 PM No weekends Benefits Benefits available after 90 days Paid weekly Paid training Opportunities for advancement Stable, year-round employment Full Job Description A to Z Fire is seeking a dependable, detail-oriented Collections Specialist to join our growing team. The ideal candidate will be responsible for collecting outstanding customer balances while providing excellent customer service and maintaining positive customer relationships. If you are organized, professional, and enjoy helping customers resolve account issues, we'd love to hear from you! Responsibilities Contact customers regarding past-due invoices by phone and email. Collect outstanding balances while maintaining positive customer relationships. Set up payment arrangements and process payments. Review accounts receivable aging reports daily. Document all collection activity accurately in the company CRM/accounting system. Research and resolve customer billing questions. Reconcile customer accounts as needed. Work closely with the accounting and customer service teams. Meet collection goals while maintaining professionalism. Perform other administrative duties as assigned. Qualifications High school diploma or GED required. Previous collections, accounts receivable, billing, or customer service experience preferred. Strong communication and negotiation skills. Excellent organizational and time management skills. Basic computer proficiency, including Microsoft Office. Ability to multitask and work independently. Professional phone etiquette and a positive attitude. Preferred Skills Experience with CRM or accounting software. Strong attention to detail. Dependable attendance and punctuality. Ability to remain calm and professional when handling difficult conversations.
Compensation Starting salary:
$38,000 annually Paid weekly Benefits Benefits become available after 90 days of employment. About A to Z Fire A to Z Fire has been providing fire protection services since 1997. We specialize in fire extinguisher inspections, fire alarm systems, emergency lighting, kitchen suppression systems, sprinkler inspections, and other life safety services. Our mission is to provide outstanding customer service while helping businesses remain safe and code compliant. Pre-Employment Requirements Employment is contingent upon successfully passing: Background check Drug screening Work Location In person -
Largo, FL Pay:
From $38,000.00 per year
Benefits:
401(k) matching Dental insurance Paid sick time Paid time off Paid training Vision insurance
Experience:
collections : 3 years (Required)
Work Location:
In person