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MH
Mental Health Treatment Centers of America
Collections Specialist
Entry-Level JobVerifiedNo experience needed
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Based on Florida data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$41,289 / year median in Florida
-6% projected decline
Job Description
Collections Specialist Mental Health Treatment Centers of America Lauderdale Lakes, FL Job Details Full-time $18 - $22 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Referral program Paid sick time Qualifications Mid-level Communication skills Full Job Description Overview We are seeking a dedicated and detail-oriented Collection Specialist to join our team. Our Claims Collections Specialist is responsible for managing and collecting outstanding balances from insurance companies for services related to behavioral health. This role involves working closely with insurance companies and/or patients are collected in a timely manner, any payer denials/rejections are worked and followed up on to exhaustion or payment of services. Responsibilities Verifying patient insurance coverage and eligibility for treatment services to ensure coverage of claims billed. Collaborating with management to ensure accurate billing and coding for services billed. Coordinating with insurance companies to ensure timely payment for services rendered. Maintaining accurate records of patient billing and payment information. Providing reports to management on outstanding balances and collections activity Utilize financial software to track payments and maintain accurate records. Apply knowledge of medical billing practices, including ICD-10 coding, when applicable. Provide excellent customer service while negotiating payment plans or settlements. Experience Proven experience in collections or a related field is preferred. Experience with medical billing processes is preferred. Strong mathematical skills for accurate financial analysis. Excellent verbal and written communication skills are necessary for effective client interaction. Ability to work independently while managing multiple accounts efficiently. To perform this job effectively, a Claims Collections Specialist should have excellent communication and customer service skills, as well as a strong understanding of insurance billing and coding requirements.