SUPPORT DEPARTMENT GENERAL PURPOSE OF JOB

Medical Data Systems Inc. team is seeking a professional, self-sufficient, highly motivated dependable person to work in our support department. The primary responsibilities of the position are to process dispute letters and credit bureau disputes. This person must be able to handle a very high volume of detailed data processing and be able to work under tight performance guidelines. Position requires the strong ability to focus on detail and multi-task while working in a fast paced, noisy atmosphere. Must be proficient in Microsoft Word, Excel, office equipment, and have the ability to type at least 50 words per minute.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Credit Bureau Disputes:

Process paper and electronic correspondence in which a debtor is disputing the validity of their debt/account or requesting more information. Must be able to promptly identify the correct account, verify that all demographic information is being reported accurately, and able to determine which accounts need to be address and or corrected. Respond to the debtor/consumer, communicate with supervisor/client and maintain an organized tracking/audit file. This task is time sensitive.

Dispute Letters:

Process paper or electronic requests in which the debtor/consumer has questions or is disputing their balance. Must be able to identify the correct account, and have a complete thought process of the dispute to be able to determine the correct response to resolve the issue. Must have the ability to determine what action must take place to ensure 1000/o accuracy in handling responses for Medical Data Systems, Inc. Must follow up on disputes needing additional information every 7 (seven) days and must notate the account. On day 21 - if no resolve the dispute - must be closed and returned and deleted from credit bureau (exceptions apply for close and return step). Reply any email from manager or supervisor as requested. Perform various clerical type duties on a regular or as needed basis. Follow all office procedures to maintain integrity of the company. Other duties as assigned

EDUCATION REQUIREMENTS

High School diploma or

GED Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person