Court Collections Specialist

The Clerk of the Circuit Court and Comptroller serves Leon County residents by supporting court operations, processing and recording judicial orders, and safeguarding public records and funds. We are seeking service-oriented professionals to join our Tallahassee team. At the Clerk of the Circuit Court & Comptroller's Office, you can:

• Take pride in delivering high-quality public service
• Contribute to an organization that values professionalism and accountability
• Participate in structured professional development
• Support court operations and essential public services in

Leon County Benefits Package Includes:

• Paid holidays and leave benefits
• Medical, dental, and vision coverage options
• Flexible Spending Accounts
• Florida Retirement System participation
• Deferred Compensation Plan (457b)
• Life and disability coverage options

Starting Salary Notice:

Initial appointments are typically made at or near the minimum of the approved pay range, consistent with budget authorization and internal equity.

Position Overview:

The Court Collections Specialist performs specialized administrative and compliance functions supporting the collection of court-ordered financial obligations. The position administers structured repayment workflows for fines, fees, costs, civil judgments, and related obligations in accordance with court orders, statutes, and established procedures. The role supports financial accountability, compliance tracking, and timely resolution of outstanding balances while maintaining accurate documentation and professional service standards. This position reports to the Staff Attorney and operates within a structured public-sector environment requiring professionalism, accountability, confidentiality, and adherence to defined authority. The position applies established procedures but does not interpret legal rulings, provide legal advice, or exercise judicial authority. Collections & Financial Compliance Support Supports the administration and processing of court-ordered financial obligations including fines, fees, costs, restitution, and related assessments in accordance with court orders and established procedures. Calculates balances where authorized, processes payments and payment arrangements within delegated authority, and ensures accuracy, documentation, confidentiality, and proper system entry of all related transactions. Payment Plan Administration & Monitoring Establishes and manages structured payment arrangements within authorized program parameters. Monitors payment activity, tracks delinquency status, and performs follow-up communication consistent with established workflows while coordinating escalation of noncompliance in accordance with established procedures. Civil Judgement Processing Support Supports calculation and tracking of civil judgment balances, including application of authorized interest and verification of adjustments where applicable. Maintains documentation supporting balance calculations and communicates procedural information to customers within authorized scope. Delinquency Tracking & Workflow Coordination Tracks payment activity across assigned caseloads and applies established workflow steps for late fees, delinquency milestones, and referral actions. Coordinates internal routing and external referral activity consistent with established procedures. Transaction Processing & Financial Documentation Processes authorized financial transactions and maintains accurate case and payment records in designated systems. Ensures proper documentation of collection activities, payment plans, and customer communications while maintaining internal control compliance. Assignments may vary based on operational need and cross-training.

KNOWLEDGE, SKILLS & ABILITIES

Foundational Knowledge General knowledge of office procedures, financial transaction practices, customer service standards, confidentiality requirements, and court-ordered financial obligations including fines, fees, costs, and civil judgments. Functional Skills Ability to accurately enter, retrieve, calculate, and communicate financial information within authorized systems. Ability to administer payment arrangements, process transactions, and maintain accurate documentation within structured workflows. Ability to follow established procedures and escalate issues appropriately. Communication & Professional Skills Ability to communicate clearly and professionally with the public, attorneys, justice partners, and staff regarding financial obligations and compliance requirements. Ability to maintain composure in high-volume or emotionally charged situations. Ability to explain procedural information without providing legal advice. Analytical & Judgment Skills Ability to apply policies, procedures, and service standards consistently. Ability to identify discrepancies, analyze account activity, and refer matters to appropriate personnel. Ability to adapt to changing assignments and operational priorities. Required Education High school diploma or GED. Associate or bachelor's degree is preferred. Required Experience Experience in collections, financial transaction processing, court operations, clerical administration, or related environments is desired. Equivalent combinations of education, training, and experience may be considered. Required Licensure or Certification None required.

CONDITIONS OF JOB OFFER & EMPLOYMENT

Employment is contingent upon successful completion of:

• Background screening as applicable
• Verification of eligibility to work in the United States (E-Verify)
• Pre-employment drug testing
• Maintenance of required licensure or certification, if applicable
• Driver's License may be required if assigned duties involve travel between Clerk locations
• 90•Day Introductory Period Work is performed in public-facing office environments.

The position may require prolonged sitting, standing, walking, or repetitive hand movements consistent with office operations. The employee may interact with individuals who are emotional, upset, or confrontational and must maintain professionalism at all times. Work schedules may vary based on operational needs and may include early mornings, evenings, or occasional weekend hours to support service delivery and operational coverage.

EQUAL EMPLOYMENT OPPORTUNITY & REASONABLE ACCOMMODATION

The Leon County Clerk of the Circuit Court and Comptroller is an Equal Opportunity Employer and prohibits discrimination in employment on the basis of any status protected by federal, state, or local law. The Clerk's Office provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Applicants requiring accommodation during the application or selection process should notify Human Resources.