EDUCATION

Post high school training required; Bachelor's degree in Business/Finance preferred, or equivalent experience.

EXPERIENCE

1+ years of accounts receivable, collections, or related customer service.

ESSENTIAL COMPETENCIES

Customer Service Orientation

Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times. Professionalism
Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic. Christ-first Faith
Provides spiritual support to community members, including students, on their Christian faith journey. Attention to Detail
Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye. Business & Financial/Budget Acumen
Demonstrates knowledge and understanding of financial concepts, accounting, marketing and organizational functions. Confidentiality
Maintains the necessary confidentiality and discretion required for the position. Conflict Management
Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations. Effective Communication
Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences. Establishes Trust
Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable. Results Orientation & Accountability
Takes accountability and identifies, executes and drives actions to consistently achieve desired results. Teamwork & Collaboration
Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally. Technology
Strong aptitude to learn new technologies as department processes evolve.

ADDITIONAL REQUIREMENTS

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