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Credit Collections Specialist
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Scorecard
Based on Illinois data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$43,361 / year median in Illinois
-13% projected decline
Job Description
Credit Collections Specialist at Acro Service Corp Credit Collections Specialist at Acro Service Corp in Eola, Illinois Posted in 1 day ago.
Type:
full-time Location-Hybrid, Naperville Illinois 60563 Duration-6 Months contract on W2 Shift-1st Job Responsibilities Contacting customers on past due balances via email and phone. Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders. Need to be able to research and reconcile debit/credits and payments on customer accounts. Need to be able to deal with upset customers in a professional manner. After training, will need to have an internal drive to resolve past due balances without assistance from Manager.
Required Skills:
Commercial (B2B) Collection Experience required (2-5 years). Background in accounting to support research on debit/credits on customers' accounts. Ability to be self-motivate after training. Needs to know Microsoft Excel (basic commands for statement reconciliation)
Technology Requirements:
SAP, Excel Preferred Skills:
SAP experience preferred GetPaid collection experience preferred