Collections Specialist Robert Half - 3.9 Lexington, KY Job Details Temp-to-hire | Contract $19 - $22 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Customer communication Full Job Description We are looking for a Collections Specialist to join a wholesale distribution organization in Lexington, Kentucky. This Contract to permanent opportunity is ideal for someone who can balance strong account recovery practices with a detail-oriented, service-oriented approach to customer interactions. The role focuses on managing commercial receivables, maintaining positive client relationships, and helping improve cash flow through timely follow-up and issue resolution.

Responsibilities:

Contact business customers regarding past-due balances and drive timely payment through consistent, detail-oriented follow-up. Manage a portfolio of commercial accounts and track collection activity, payment commitments, and outstanding issues. Work closely with customers to resolve billing questions, reconcile account discrepancies, and remove obstacles to payment. Maintain accurate records of communication, account status, and collection outcomes in internal systems. Partner with internal teams such as sales, customer service, and accounting to address account concerns and support resolution efforts. Apply sound judgment when handling sensitive customer conversations while preserving strong business relationships. Monitor aging reports and prioritize collection efforts based on risk, account history, and payment trends. Previous experience in collections, with a strong preference for commercial account collections. Ability to communicate firmly and professionally while delivering a high level of customer service. Working knowledge of collection procedures, account follow-up practices, and receivables management. Experience handling account disputes, researching payment issues, and coordinating resolutions. Strong organizational skills with the ability to manage multiple accounts and deadlines effectively. Comfort using business systems or spreadsheets to document activity and review account information. High attention to detail and the ability to maintain accurate, timely records. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .