A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
Collection Analyst, Child Support Enforcement Division Orleans Parish District Attorney - 4.0 New Orleans, LA Job Details Full-time From $30,000 a year 4 hours ago Benefits Paid holidays Loan forgiveness Qualifications Customer communication Full Job Description
ABOUT THE ORLEANS PARISH DISTRICT ATTORNEY'S OFFICE
(OPDA): Jason Rogers Williams took office as the Orleans Parish District Attorney on January 11, 2021, and is building a 21st century prosecutors' office with a team of the best and brightest from around the country and a mission of being as smart on crime as the office has historically been tough on crime. It is the mission of OPDA to increase public safety through the ethical, consistent, and zealous enforcement of the law.
DUTIES AND RESPONSIBLITIES
Responsible for systematic monitoring of assigned caseload. Ensure timely payments on child support cases through telephone contact, correspondence, and appropriate court action. Monitor cases for enforcement measures if needed, health insurance enforcement, and financial audit of cases. Monitor the adherence to employer income assignment orders. Perform parent locate on parties as necessary. Initiate process of Rules and Motions to be forwarded to legal department/Assistant DAs. Testify in court when necessary. Address walk-in clients. Handle incoming phone calls from parties, employers, or other agencies, as it relates to your caseload, or while temporarily filling in for someone else. Review and take action on daily system-generated case enforcement reminders. Maintain caseload filing. Maintain both OPDA and Department of Children and Family Services email accounts.
QUALIFICATIONS AND SKILLS
Excellent organizational skills Customer service skills Basic computer skills Dependability in both attendance and work product Passionate about promoting and addressing the needs of New Orleanians SALARY $30,000 annually
BENEFITS
New hires may be eligible for: Enrollment in the City of New Orleans health insurance plan 6.44 hours of sick leave and no fewer than 6.44 hours of vacation leave per month (6.44 hours per month = approximately 10 days per year) Enrollment in the New Orleans Municipal Employees' Retirement System Federal Public Service Loan Forgiveness program A generous paid holiday schedule
EEO STATEMENT OPDA
is an equal opportunity employer. The office values a diverse workforce and management reflective of the communities that it serves. Accordingly, OPDA adheres to a policy of making employment, promotion, and other personnel decisions without regard to race, culture, color, religion, sex, sexual orientation, gender identity, national origin, marital status, caregiver status, age, disability, or other legally protected status.
