Collections Specialist

Robert Half Collections Specialist Marlborough, MA Apply Description We are looking for a dedicated Collections Specialist to join our team in Marlborough, Massachusetts. In this long-term contract role, you will play a critical part in managing accounts receivable and ensuring timely payments from clients. This position offers the opportunity to work in a dynamic environment where your expertise in collections and billing will make a significant impact.

Responsibilities:

• Contact clients to address and resolve outstanding invoices, ensuring timely payments.
• Manage and maintain accurate records of accounts receivable activities.
• Respond to inbound calls and inquiries related to billing and payment issues.
• Collaborate with internal teams to address discrepancies and provide solutions.
• Administer claims and follow up on unresolved payment matters.
• Utilize accounting software to track, update, and manage financial data.
• Assist with special projects as needed to support the collections process.
• Ensure compliance with company policies and regulations during all interactions.
• Provide regular updates to management on collection statuses and outstanding accounts.
• Identify and recommend process improvements for billing and collection workflows. Requirements
• Proven experience in collections or accounts receivable roles.
• Proficiency with accounting software systems and tools.
• Strong understanding of billing and collection processes.
• Excellent communication and interpersonal skills for handling client interactions.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Detail-oriented with strong organizational skills.
• Familiarity with claim administration and resolving payment issues.
• Experience answering inbound calls while maintaining attention to detail.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) . Active Filters Collections Specialist Marlborough, MA Clear All Apply