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EW
Eastridge Workforce Solutions
Credit and Collections Specialist
Career Insights for Collections Specialist
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Based on Massachusetts data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$50,450 / year median in Massachusetts
-23% projected decline
Job Description
Credit and Collections Specialist Eastridge Workforce Solutions - 3.9 Wilmington, MA Job Details Temp-to-hire $30.00 - $33.50 an hour 1 day ago Qualifications Writing skills High school diploma or GED Computer skills Full Job Description Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking a Credit and Collections Specialist to support our client's team.
Created:
2026-08-26Job Title:
Credit and Collections Specialist Location:
Wilmington, MA Hourly Pay Range and Other Compensation:
- The hourly rate for this position is expected to be between $30.
Employment Type:
Contract-to-Hire (6 months)FLSA Status:
Non-Exempt Job Summary:
This role supports the Credit Manager in managing accounts receivable, resolving billing and credit issues, and collecting on past-due balances for a global distributor of electronic components and technology solutions. The Credit and Collections Specialist reviews account aging, negotiates payment plans with customers, and maintains accurate credit records for new and existing accounts. Eastridge Workforce Solutions is hiring for a Credit and Collections Specialist. If you're looking to grow your skills in a structured accounts receivable environment, this could be the right opportunity for you.Essential Duties and Responsibilities:
- Contact customers by phone or in writing to resolve past-due balances and negotiate payment plans
- Review customer accounts for aging, pending orders, and delinquent balances; place holds on new orders as needed
- Compile and analyze credit data to establish and update credit lines for new and existing accounts
- Set up new customer accounts, including tax certification and credit reference verification
- Document payment agreements and follow up to confirm accounts are brought current
Requirements:
- Minimum 1 year of related credit, collections, or accounts receivable experience
- High school diploma or equivalent
- Strong written and verbal communication skills with a customer-service focus
- Working knowledge of basic accounting procedures and computer/office software