Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Revenue Relations Coordinator for our Corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career, or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered. This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you.
Job Responsibilities:
- Locate and notify customers with delinquent accounts via phone/email/mail
- Documenting efforts and contact to help determine appropriate next steps
- Maintaining and notating all necessary information regarding customer and account status
- Addressing billing inquiries
- Building and maintaining a positive relationship with customers
- Working effectively with other team members
- Communicating with sales team members as needed regarding account status
- Providing overall collections support as necessary The ideal candidate will possess the following:
- Superior communication skills including: listening, speaking, reading and writing
- Strong attention to detail and sense of urgency
- Ability to maintain professional demeanor at all times
- Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
- Strong attention to detail and ability to follow up consistently
- Affinity for detailed note taking and investigation/research
- Positive outlook/team player
- Call center/customer service/collections experience is preferred, but not required
- Associates Degree in a Business or Accounting related field is preferred but not required
- Current students that are able to work full time are encouraged to apply!
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Physical setting:
Office Schedule:
Day shift Monday to
Friday Job Type:
Full-time Pay:
$55,000.00 - $60,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Physical Setting:
Office Experience:
Microsoft Excel:
1 year (Preferred) Customer service: 1 year (Preferred)
Work Location:
In person