Description We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment.

Responsibilities:

• Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances.
• Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation.
• Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure.
• Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues.
• Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools.
• Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations.
• Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance.
• Support process adherence by following established billing and collection procedures while meeting productivity goals. Requirements
• Experience working in collections, accounts receivable, or a comparable revenue cycle function.
• Knowledge of collection practices and the ability to handle delinquent or unresolved accounts effectively.
• Familiarity with healthcare-related environments, including payer programs such as TRICARE or HealthCare.gov, is preferred.
• Comfort using systems, reporting tools, or technical resources to review account data and monitor follow-up activity.
• Strong written and verbal communication skills with the ability to work across teams and external contacts.
• Ability to manage a high-volume workload while staying organized and maintaining attention to detail.
• Experience collaborating with distributed or offshore teams is an advantage.
• Analytical problem-solving skills and the ability to interpret account information to determine next steps.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .