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Chetan Services Ltd.

Tele Collections Executive

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$44,780 / year median in Minnesota

-28% projected decline

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Job Description

Hiring:
Tele Collections Executive Location:
Hoodi, Bangalore Position:
Tele Collections Executive -
Personal Loan & Business Loan Collections Salary:
₹22,500 per month +
Attractive Incentives Experience:
Minimum 1
Year Education:
Graduate in any discipline
Age:
Below 30 Years Key Responsibilities Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts. Follow up with customers regarding pending EMI payments and ensure timely collections. Convince customers and negotiate repayment plans. Maintain accurate records of customer interactions, payment commitments, and follow-ups in CRM. Coordinate with field collection teams and backend operations for effective account resolution. Handle customer queries, escalations, and payment-related concerns professionally. Achieve daily, weekly, and monthly collection targets. Follow company collection processes, policies, and quality standards. Eligibility Criteria Minimum 1 year of experience in Tele Collections, Collections, Customer Service, or related roles. Experience in NBFC/BFSI or financial services will be preferred. Hindi + English communication is mandatory. Knowledge of any additional regional language will be an advantage. Excellent communication, convincing, and negotiation skills. Strong interpersonal and problem-solving abilities. Basic knowledge of CRM tools and MS Office. Graduate in any discipline. Age should be below 30 years . Salary & Benefits ₹22,500 per month Attractive Performance Incentives Growth opportunities in the BFSI/Collections industry.
Work Location:
Hoodi, Bangalore Interested candidates can apply now!
Pay:
$18,000.00 - $22,500.00 per hour Expected hours: 54.0 per week
Work Location:
In person