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Dedicated Financial GBC
3rd Party Commercial Collections Agent
Career Insights for Collections Specialist
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Based on Minnesota data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$44,780 / year median in Minnesota
-28% projected decline
Job Description
3rd Party Commercial Collections Agent Dedicated Financial
GBC - 4.1
Shoreview, MN Job Details Full-time $21 - $22 an hour 1 day ago Benefits Paid training Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off On-the-job training Parental leave Employee assistance program Vision insurance 401(k) matching Volunteer time off Opportunities for advancement Flexible schedule Life insurance Referral program Retirement plan Paid sick time Qualifications Customer communication Customer relationship building Customer service High school diploma or GED Collections account managementFull Job Description Position Summary:
In this role, you will communicate with Business Owners and other parties to identify their unique situation as it pertains to their repayment of an account for our client. Building and maintaining relationships with them in order to successfully resolve their commercial debt. This role includes uncapped monthly commission! We specialize in commercial financial services. That means we are not regulated by the FDCPA. We want you to be an individual and NOT a scripted robot, so we invite you to bring your own collection style and personality to the role!Company Info:
Dedicated Financial GBC is a faith-based commercial financial services company, founded in 2015. We are dedicated to using our business as a force for good and ensuring we have the environment that promotes personal development. Each line of our business supports a non-profit with a focus on hunger, safety, and freedom and we are very proud to offer 15 meals to Feed My Starving Children for EACH day you work here (A full work week results in 75 meals donated on your behalf). We are professional and treat the Merchants with respect and understanding. We do things differently and it shows in our 5.0 Star Google rating. We currently have over 2,000 5-Star Reviews on Google.Check us out at:
www.dedicatedgbc.comRequirements:
2+ Years of Collections experience Commercial Collections experience preferred Skip tracing experience highly preferred Proven ability to work independently and achieve collection goals High school graduate orGED Key Responsibilities:
- Call, text, and email Merchants to set up a sustainable repayment plans.
- Accurately document communications with Merchants.
- Follow federal and state laws as well as company policies and guidelines.
Key Competencies:
- Interpersonal and customer service skills
- Good verbal communication
- Negotiation Skills
- Patience and Empathy