We are looking for a Collections Specialist in Paramus, New Jersey. This Long-term Contract position is ideal for someone who brings strong experience managing receivables, resolving past-due balances, and maintaining clear communication with customers. The person in this role will help strengthen collection efforts, support billing-related follow-up, and contribute to efficient account resolution across a high-volume environment.

Responsibilities:

• Contact customers regarding outstanding balances and drive timely payment through consistent and persistent follow-up.
• Review aging reports and account activity to prioritize collection efforts and address delinquent accounts effectively.
• Investigate billing concerns and work with internal teams to help resolve payment disputes when needed.
• Maintain accurate documentation of collection activity, customer conversations, and account status updates.
• Support both commercial and consumer account recovery efforts in alignment with company procedures.
• Assist with reconciliation of account balances by identifying discrepancies and clarifying payment history.
• Use spreadsheet tools and internal systems to track receivables, monitor progress, and prepare collection-related reports.
• Contribute to additional dispute-related collection work as business needs evolve during the assignment.