A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
Debt Collection Agent Everest Receivable Services - 3.5 Getzville, NY Job Details Full-time $20 - $25 an hour 1 day ago Benefits Paid training Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Flexible schedule Life insurance Referral program Retirement plan Paid sick time Qualifications Debt collection phone call Objection handling (sales technique) Spanish Loan collections English Debt collection payment plan Meeting or exceeding sales goals Debt collection negotiation Full Job Description Experienced Collection Agent — $20-25/hr. Base + Uncapped Bonus (4-22%) + Tier Bonuses + Monthly Award Bonuses Everest Receivable Services | Getzville | Full-Time | In-Office No Nights or Weekends You know the work. Come do it somewhere that pays and treats you like it. Everest Receivable Services has been part of the Buffalo/WNY business community since 2008. We're not looking to train someone from scratch — we're looking for collectors who already know how to work a portfolio, handle objections, and close a payment arrangement without a script reading them lines. If that's you, we want to talk. If you're tired of hollow bonus promises, favoritism, and being treated like a number, keep reading. What You'll Do
WORK PREMIUM ZERO AGENCY PLACEMENTS
— consumer credit cards, personal loans, specialty financing, and auto deficiency portfolios, not scraped/junk paper Negotiate resolutions using your own judgment and technique — we're not looking to hand you a script and micromanage your calls Carry real production goals and get paid on what you close, with bonus that scales up the better you perform Operate inside a genuinely compliant FDCPA/Reg F environment — no pressure to cut corners that puts your name on the line What You'll Get $20-25/hour base — the highest starting base of any collection's agency found in the Buffalo area. Uncapped bonus (4-22%) as well as tier bonuses and monthly awards; experienced collectors here consistently out-earn their base Better portfolios to work — premium placements mean more reachable, more collectible accounts, which means more of your calls turn into bonuses instead of dead air Contest incentives on top of Bonus — ongoing contests with real prizes, not just leaderboard bragging rights A modern tech stack we're actively investing in — less time on busy work, more time on the phone Paid holidays, health/dental/vision/life available after 60 days, paid sick time, vacation and Simple IRA with match after 1 year 3 months of Prorated Goals What We're Looking For 1+ years of consumer collections experience required — you know the difference between a stall and a real dispute, and you don't need handholding on FDCPA basics A track record of hitting or beating production goals — be ready to talk numbers in the interview Comfortable working accounts with minimal oversight once you're up to speed Bilingual (Spanish/English) a plus Why Everest We've built our reputation on doing this the right way — clean compliance record, real training, real advancement, and management that treat people fairly instead of running them ragged. While other agencies in this space are fighting lawsuits, BBB complaints, or a revolving door of burned-out agents, we're investing in our people and our technology. That shows up in a better day-to-day experience for our agents — and it shows up in the paycheck. Ready to work portfolios worth working, for pay that matches your skill? Apply now — experienced collectors move through our process fast. Everest Receivable Services is an Equal Opportunity Employer. OTE includes base pay plus performance-based bonuses. Actual earnings vary based on individual performance.
Pay:
$20.00 - $25.00 per hour
Benefits:
AD&D insurance Dental insurance Disability insurance Flexible schedule Health insurance Health savings account Life insurance Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance Application Question(s): What has your largest Bonus or Commission check been in the past? What would your current or last boss say about your attendance and punctuality?
