Collections Specialist Community Broadband Networks ("CBN") - 4.0 Islandia, NY Job Details Part-time $20 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Paid sick time Qualifications Microsoft Excel Attention to detail QuickBooks Phone etiquette Office experience Full Job Description Job Summary We are seeking a dynamic and detail-oriented Collections Specialist to join our financial services team. In this role, you will be responsible for managing and optimizing the collection of outstanding accounts receivable, ensuring compliance with industry regulations and company policies. Your proactive approach will help maintain healthy cash flow, strengthen vendor and client relationships, and uphold our commitment to excellence and accuracy.

Base pay:

$20 per hour + 5% of everything collected. Schedule is Monday, Wednesday, and Friday, from 11:30am-7:30pm The ideal candidate is energetic, highly organized, and possesses a strong understanding of financial concepts, debt collection procedures, and industry regulations. Duties Manage a portfolio of delinquent accounts through effective phone communication, negotiation, and follow-up to secure payments and resolve outstanding balances. Conduct thorough account analysis using Excel and QuickBooks to identify discrepancies, payment trends, and opportunities for recovery. Maintain accurate records of all collection activities, including payment arrangements, account status updates, and correspondence logs. Ensure adherence to consumer protection laws and financial regulatory compliance during all collection efforts. Collaborate with staff Bookkeeper and other departments to reconcile accounts receivable discrepancies and process adjustments as needed. Utilize industry knowledge of financial regulations to handle confidential information responsibly while maintaining client trust. Develop strategies for debt collection negotiation that align with company policies and legal standards, fostering positive client relationships even in challenging situations. Skills Proven experience in collections, accounts receivable management, or related financial roles. Strong communication etiquette for effective interaction. Proficiency in Microsoft Office Suite, Google Workspace, QuickBooks, and other financial software. Solid understanding of financial concepts such as debits & credits, revenue cycle management, and account reconciliation. Demonstrated ability to negotiate debt collection terms while maintaining compliance with consumer protection laws. Knowledge of industry-specific financial regulations and industry best practices for debt collection and compliance. Exceptional organizational skills with the ability to handle multiple accounts efficiently while maintaining attention to detail. Construction-industry office experience preferred. Join us in a role that challenges you to leverage your financial expertise while making a meaningful impact!

Pay:

$20.00 per hour Expected hours: No less than 24.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid sick time Paid time off

Work Location:

In person