Call Center/Collections Representative

Overview:

We are a successful, established, reputable, quality-of-life company (with multiple locations in the WNY area), that is seeking enthusiastic, reliable collections representatives. Our increasing client base and placements speak to our continued success and provide opportunities for advancement! Must have strong verbal and written communication skills, active listening, professional phone voice, and good computer skills. Experience preferred, but not required. On-site training is available for those looking to start their career in collections! We offer a great base salary, the best bonus structure in the area, and our collectors have unlimited earning potential! We want you to become part of our team! Come see what we have to offer! Ask about our $3000 sign-on bonus plan! Ask about our never-ending monthly payout referral bonus program! Credit Cards, Auto Loans, Installment Loans, Power Sports, Retail Cards Zero Placement Paper Advancement Opportunities Competitive Wages Top Collectors Make 150K+

Annually Excellent Bonus Structure & Low Monthly Goals Amazing Employee Referral Bonus Plan Medical, Dental, and Vision Company Paid Life Insurance Great Work Schedule Paid Time Off/Paid Holidays/Paid Contest Time Off Cash and Prize Giveaways, Raffles, & More Job Responsibilities:

Locate and monitor overdue accounts, using computers and a variety of automated systems. Trace delinquent customers to new addresses using skip tracing tools Notify customers of delinquent accounts by telephone/mail. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations and client criteria. Negotiate credit extensions when necessary. Record information about financial status of customers and status of collection efforts. Receive and post payments to customer accounts. Perform various administrative functions for assigned accounts, such as recording telephone changes and address changes. Adhere to the Fair Debt Collection Practices Act, all company policies/procedures and client standards/requirements Perform other duties as assigned by management. Qualifications High School Diploma or Equivalent (required) Strong customer service skills Proficiency in accounts receivable and financial concepts Excellent phone etiquette Excellent negotiation skills Strong mathematical skills Attention to detail

EOE Pay:

$16.00 - $25.00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance On-the-job training Paid time off Paid training Referral program Vision insurance

Work Location:

In person