Collections Specialist at Ferretti Search Collections Specialist at Ferretti Search in Medford, New York Posted in about 16 hours ago.

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full-time Collections Specialist We are seeking a Collections Specialist to join an established organization in Suffolk County. This position will support the Credit and Collections team by managing delinquent accounts, communicating with customers regarding outstanding balances, and assisting with the credit application process. The ideal candidate is organized, detail-oriented, professional, and comfortable communicating with customers regarding account balances and payment expectations. Responsibilities Contact customers regarding past-due balances and follow up on outstanding payments. Communicate with customers by phone and email regarding account status and payment arrangements. Monitor assigned accounts and maintain consistent follow-up on delinquent balances. Document collection activity, customer communications, payment commitments, and account updates accurately. Review and update customer account information as needed. Process credit applications and obtain additional information from applicants when necessary. Verify credit references and review available credit information. Review customer payment history and make recommendations regarding credit limits. Determine credit limits within established company guidelines. Escalate credit requests that fall outside established guidelines to the appropriate manager. Monitor accounts receivable and cash receipt reports. Maintain accurate records and complete administrative tasks related to credit and collections. Perform other related duties as needed. Qualifications High school diploma or equivalent. 2+ years of experience in accounts receivable, collections, credit, or a related field preferred. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Comfortable communicating professionally with customers regarding past-due balances. Ability to manage multiple accounts and follow up consistently. Strong data entry and typing skills. Proficiency with Microsoft Office or similar business software. Ability to respond to emails and other customer inquiries in a timely manner. Ability to work independently while following established procedures and guidelines. Compensation $23.00-$27.00 per hour The posted compensation range represents the good-faith range the employer expects to pay for this position at the time of posting. Location Suffolk County, NY