Epstein & Fahrenkopf LLP ("E&F") is a New York-based law firm focused on creditors' rights, commercial collections, and complex credit recovery. We represent leading merchant cash advance ("MCA") providers and alternative lenders in matters ranging from early-stage collections and negotiated resolutions to litigation, judgment enforcement, and UCC remedies. Led by Harvard Law School graduates, our firm blends deep legal expertise with technology innovation to build a scalable, results-oriented collections practice. We work closely with our clients to develop strategies tailored to each matter, with an emphasis on maximizing recovery and resolving matters efficiently. Joining E&F means becoming part of a growing, entrepreneurial law firm where attorneys and operations professionals work closely together and team members are given meaningful responsibility and ownership over their work. As the firm continues to expand, we are looking for motivated professionals who want to grow with the organization and play an active role in building a best-in-class commercial recovery practice.

Commercial Debt Collections Specialist :

We are seeking an experienced Commercial Debt Collections Specialist to join our legal and operations team. This role will focus on direct outreach to debtors and recipients of UCC § 9-406 notices, driving early resolution and positioning matters for successful negotiation and recovery. The ideal candidate is highly motivated, persuasive, and skilled at balancing firmness with professionalism in collections outreach.

Responsibilities :

Conduct proactive outreach to debtors to discuss outstanding obligations and explore potential resolutions. Follow up with recipients of UCC § 9-406 notices to ensure acknowledgment and compliance. Negotiate payment plans, partial settlements, or other resolution structures, escalating to attorneys as appropriate for final negotiation. Document all outreach, responses, and progress updates in the CRM, maintaining accurate and timely records. Collaborate with attorneys and operations team members to ensure seamless case handoffs. Provide input on outreach strategies and communication tactics to maximize recovery rates.

Qualifications :

3+ years of experience in collections, commercial debt recovery, or related financial collections. Strong communication and negotiation skills; proven ability to influence outcomes while maintaining professionalism. Familiarity with UCC § 9-406 and collections processes strongly preferred. Experience working with CRMs, case management tools, or debt collection platforms. Highly organized and detail-oriented, with the ability to manage multiple outreach campaigns simultaneously. Resilient, persistent, and able to remain calm and professional under pressure.

Job Type :

Full-time Location:

New York, NY — in office

Compensation:

$60,000 - $80,000 per year, commensurate with experience

Benefits:

Health, vision, and dental insurance Paid time off Company 401(k) contribution Epstein & Fahrenkopf LLP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Pay:

$60,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person