Resolve current, past due, and returned receivable inquiries through inbound and outbound phone and email communication.
Address billing disputes using internal systems, available resources, and established resolution processes.
Review daily payroll holds and contact clients promptly when past due balances are identified.
Support collections activity while balancing customer service, risk mitigation, and revenue recovery.
Maintain compliance with department policies, procedures, and documentation standards.
Participate in ongoing training to strengthen knowledge of products, services, systems, and receivables processes. Compensation and Benefits
Pay rate: $24 per hour.
Schedule:
40 hours per week.
Job type: Year long Contract with possible extension.

•

Location:

Rochester, NY. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. 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