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Collections Specialist Jobs in USA, NY, West Babylon | Rose International Job
Job
Rose International
West Babylon, NY (In Person)
Full-Time
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Job Description
Required Education:
- High school diploma
Preferred:
- Associate's/Bachelor's degree is a plus
Required Industry Experience:
- Industrial/ Manufacturing collections experience only.
Qualifications:
- Proven experience as a Collection Specialist or similar role
- Knowledge of various collection techniques
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- Ability to prioritize and manage multiple responsibilities
- 3-5 years High Volume Collections experience.
Description:
- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced, goal-oriented collections department.
- Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
- Manages assigned book of business and collections of all the outstanding accounts receivables from clients and customers
Responsibilities:
- Monitor accounts on a daily basis and identify outstanding account receivables.
- Take actions in order to encourage timely payments.
- Assist cash application specialist for application customer remittances and perform research on all customer payment.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Process credit card and e-check payments and refunds
- Resolve billing issues and discrepancies
- Contact clients and discuss their overdue payments.
- Accountable for reducing delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
- Performs other job-related duties as assigned.
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.