Collections Specialist

Description Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.

Key Responsibilities:

+ Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes. + Build and maintain positive client relationships to encourage timely payment and future collaboration. + Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence. + Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner. + Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes. + Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed. + Oversee credit terms and ensure customer compliance with company policies and procedures. + Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction. + Apply best practices in collections strategies to align with manufacturing and distribution industry standards. Requirements

• Proven experience in commercial collections and credit-related processes.
• Familiarity with billing and collection procedures in a manufacturing or distribution environment.
• Strong ability to manage customer accounts and resolve payment-related issues.
• Excellent verbal and written communication skills to interact professionally with clients.
• Proficiency in Microsoft Excel for data tracking and reporting purposes.
• Demonstrated ability to build and maintain vendor relationships.
• Knowledge of collection processes and practices.
• Ability to work effectively in a fast-paced, high-volume setting.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .