Collections Specialist

We are looking for a Collections Specialist to support accounts receivable activities. This Long-term Contract position focuses on maintaining healthy cash flow by following up on past-due commercial accounts, resolving billing concerns, and keeping account activity well documented. The ideal candidate is comfortable communicating with business customers, tracking repayment progress, and working within accounting systems to support collection efforts.

Responsibilities:

Review accounts receivable balances to identify commercial customers with overdue invoices and prioritize follow-up activity. Contact clients regarding outstanding balances, discuss payment status, and encourage timely resolution of open items. Document conversations, commitments, disputes, and payment activity with accuracy to maintain clear collection records. Investigate billing questions and coordinate with internal teams to help resolve customer concerns that may delay payment. Prepare routine status updates on delinquent accounts, recovery efforts, and expected payment timelines. Handle inbound customer communication related to billing and collections in a detail-oriented and service-oriented manner. Support day-to-day collection operations using accounting and receivables systems. Experience in collections, accounts receivable, or billing support within a business-to-business environment. Working knowledge of collection practices, cash application follow-up, and commercial account management. Ability to communicate professionally by phone and email when discussing overdue balances and billing issues. Proficiency with accounting software systems and comfort navigating receivables-related data. Strong attention to detail with the ability to maintain accurate records of customer interactions and payment activity. Experience handling inbound calls and responding effectively to customer inquiries. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .