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Credit & Collections Specialist
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Robert Half
Cincinnati, OH (In Person)
Full-Time
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Job Description
Description We are looking for a Credit & Collections Specialist to support credit and receivables activities for a client in Butler County, Ohio. This Long-term Contract opportunity is ideal for someone who can balance credit analysis, collections coordination, and reporting while working closely with accounting and operational teams. The role will help strengthen customer account management, promote compliance with company standards, and contribute to steady cash flow performance.
Responsibilities:
- Oversee day-to-day credit activities by applying company credit standards and helping ensure consistent account evaluation practices.
- Track outstanding accounts receivable balances, follow up on aged items, and support timely collection efforts across customer accounts.
- Maintain accurate customer credit records, including documentation, account updates, and organized backup for payment activity.
- Perform recurring reviews of customer creditworthiness and recommend approval decisions or account adjustments based on risk assessment.
- Partner with regional teams and subsidiary contacts to resolve credit concerns, collection challenges, and account-related questions.
- Process cash application tasks and preserve supporting records to ensure payment postings are complete and auditable.
- Help uphold compliance with sales tax requirements as well as internal policies and established procedures.
- Prepare regular weekly and monthly reports for regional leadership, highlighting account status, trends, and collection performance.
- Provide guidance to accounting and sales personnel on credit practices, documentation expectations, and collection procedures.
- Support lien rights and other legal protections tied to improved property, while handling additional assigned duties as business needs evolve. Requirements
- 3+ years of experience in credit, collections, or commercial accounts receivable support.
- Working knowledge of commercial credit analysis, credit approvals, and credit policies and procedures.
- Experience using credit scoring tools and familiarity with laws and regulations related to credit activities.
- Strong negotiation skills with the ability to handle collection discussions professionally and effectively.
- Proficiency with Microsoft Excel, Word, and PowerPoint.
- Clear written and verbal communication skills for collaboration with internal teams and customer contacts.
- Construction, contractor, or heavy/highway industry experience is strongly preferred.
- Willingness to travel occasionally and take on new responsibilities as needed.