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Ritz Safety

Credit and Collections Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$41,651 / year median in Ohio

-27% projected decline

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Job Description

Credit and Collections Specialist Ritz Safety•3.0 Dayton, OH Job Details Full-time $23•$25 an hour 14 hours ago Benefits Health savings account AD&D insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Customer communication Interpersonal skills Spreadsheets High school diploma or GED Math Accounting data entry Attention to detail Customer service problem-solving Quality data entry Time management Full Job Description Credit and Collection Specialist Ritz Safety is dedicated to providing convenient and cost-effective safety products and solutions to people and industries worldwide. With eighteen locations nationwide, we are seeking a Credit and Collection Specialist to join our Accounting Department. This is a full-time, in-office position based at our Corporate Headquarters in Dayton, Ohio, reporting directly to the Controller. The Credit and Collection Specialist is responsible for managing customer credit and collection activities, including credit approval, delinquent account collection, account research and problem resolution, and recommending accounts for outside collection. This position will exercise sound judgment when determining appropriate collection actions and making credit decisions for new and existing customers. Primary Responsibilities Conduct telephone, written, and electronic collection efforts on delinquent accounts within assigned areas. Identify high-risk accounts and develop and implement appropriate collection strategies. Perform credit investigations and make credit approval recommendations for new and existing customers. Establish and adjust credit limits based on account history, credit information, and company guidelines. Investigate and resolve account discrepancies by obtaining and reviewing information from Sales, Customer Service, customers, and other internal departments. Research and resolve invalid or unauthorized deductions. Work closely with Sales and Customer Service to resolve customer account issues and maintain strong customer relationships. Refer delinquent accounts to the Accounting Manager for placement with a collection agency and maintain accurate records of accounts placed for collection. Prepare, file, and maintain bankruptcy court proofs of claim and other required documentation. Maintain accurate and organized credit and collection records. Perform other accounting and administrative duties as assigned. Required Experience and Skills High school diploma or equivalent required. 3-5 years of business-to-business credit and collections experience preferred. Prior accounting experience preferred. Working knowledge of Microsoft Excel. Strong data entry and general mathematical skills. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Excellent problem-solving, organizational, and time-management skills. Strong attention to detail and accuracy. Ability to multitask and prioritize responsibilities in a fast-paced environment. Ability to work independently with minimal supervision and effectively plan and organize workload. Proficiency with computers and common office equipment. Ability to work effectively and professionally with customers, coworkers, Sales, Customer Service, and other departments.
Position Details Job Type:
Full-time Work Location:
In person•
Dayton, Ohio Education:
High school diploma or equivalent (Required)
Experience:
Business-to-business Credit & Collections•3 years (Preferred)
Pay:
$23.00•$25.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): How many years of Business-to-Business Credit and Collections experience do you have?
Education:
High school or equivalent (Preferred) Ability to
Commute:
Dayton, OH 45459 (Required)
Work Location:
In person