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Collections Specialist
Job
Robert Half
Pittsburgh, PA (In Person)
Full-Time
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Job Description
We are looking for a Collections Specialist to support accounts receivable efforts for a bank on the North Shore.
The role is temporary to hire and parking is free.
Responsibilities for the Collections Specialist are:
The role is temporary to hire and parking is free.
Responsibilities for the Collections Specialist are:
- Manage collection efforts for both business and individual accounts to improve payment performance and minimize delinquent balances.
- Track open receivables, identify past-due accounts, and take timely action to secure payment.
- Communicate with customers to research payment issues, resolve account concerns, and establish practical repayment arrangements when needed.
- Document all outreach, account updates, and collection results in a clear and organized manner.
- Partner with billing and internal support teams to investigate invoice questions and confirm accurate account details.
- Review credit information and payment trends to recognize potential risk and support informed collection decisions.
- Apply effective recovery techniques that align with team targets and overall financial objectives.
- Prepare status updates and collection reports that highlight account activity, aging, and progress toward resolution.
- Carry out collection activities in accordance with company standards and applicable regulations.
- Recommend process improvements that can strengthen efficiency and support better collection outcomes.