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T
TEKsystems
Collections Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Collections Specialist
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Scorecard
Based on Arizona data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$42,629 / year median in Arizona
-27% projected decline
Job Description
Collections Service Representative TEKsystems
- 3.
- Work primarily from home after training ✅ Minimal Onsite Requirement
- Only 1 week per quarter onsite ✅ Fortune 100 Experience
- Build your career with a top-tier financial institution ✅ High-Volume Hiring
- Fast interview and hiring process ✅
Consistent Schedule & Stability Job Overview:
In this role, you will support customers by helping them navigate early-stage financial challenges while providing excellent service.Key responsibilities include:
Managing both inbound and outbound calls Working within an auto dial system Handling early stage collections Averaging 80- 100 calls per day Providing financial guidance and solutions to customers Supporting consumer loan and credit card accounts
Schedule Training:
Monday-Friday 8:00 AM- 4:30 PM (MT) ✅ First week onsite and remote after
Post-Training:
Monday- Saturday (5-day workweek)
Shifts:
9:30 AM- 6:00 PM (MT) or 10:30 AM
- 7:00 PM (MT) (varies seasonally) Work Environment Hybrid model after training Onsite requirement limited to ~1 week per quarter Majority of work performed remotely from home Structured, team-oriented call center environment with support and coaching We're looking for individuals who are: Customer-focused and comfortable speaking on the phone throughout the day Motivated, reliable, and goal-oriented Interested in building a career in financial services or customer operations Able to work in a fast-paced, high-volume environment If interested, please apply here with your updated resume!
- $20.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Phoenix,AZ.