Collections Representative (Entry-Level)Entry-level position - willing to train and develop new hires. No experience required.100% remote available after successful completion of training.

We are seeking driven, reliable, and motivated individuals to join our growing collections team. This is an excellent opportunity for someone looking to start a career in collections. Comprehensive training is provided, along with opportunities for career growth and advancement.

What We OfferRemote work opportunity after trainingComprehensive paid trainingSign-on bonus opportunitiesEmployee referral bonus programAdvancement opportunitiesExcellent bonus and incentive structureMedical, Dental, Vision, and Life InsurancePaid Time Off and Paid HolidaysFun employee contests, raffles, and prize giveawaysSupportive team environmentAccounts May IncludeCredit CardsAuto LoansInstallment LoansPowersports FinancingRetail Credit AccountsKey ResponsibilitiesReceive and post customer payments.

Monitor delinquent accounts using computer systems and collection tools.

Contact customers by phone and mail regarding overdue balances.

Review customer accounts and determine reasons for delinquent payments.

Explain repayment options and negotiate payment arrangements.

Encourage customers to resolve outstanding balances.

Maintain accurate records of customer interactions and collection activities.

Update customer information, including address and phone number changes.

Establish repayment schedules based on customers' financial situations.

Utilize skip tracing tools to locate customers when necessary.

Follow company policies, procedures, and applicable regulations.

Perform additional duties as assigned.

QualificationsHigh School Diploma or equivalent required.

Strong customer service and communication skills.

Excellent negotiation and problem-solving abilities.

Basic mathematical skills.

Strong attention to detail.

Ability to work independently and as part of a team.