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AC
Aston Carter
Collections Specialist
Career Insights for Collections Analyst
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Scorecard
Based on Minnesota data
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What they do
A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
$46,614 / year median in Minnesota
-12% projected decline
Job Description
Job Description We are seeking a dedicated Collections Specialist to provide vital support in Accounts Receivable operations. This role involves serving as the primary point of contact for customer inquiries and managing various customer portals. You will play a key role in ensuring invoice accuracy, supporting order management activities, and contributing to process improvements. Responsibilities Serve as the primary point of contact for customer inquiries related to portal invoices and account administration. Respond to customer requests via email, phone, and customer portals in a professional and timely manner. Support order management activities and coordinate with internal departments to resolve customer issues. Maintain accurate customer records and documentation. Review customer invoices for completeness, pricing accuracy, tax requirements, and compliance with customer-specific billing instructions. Verify purchase order details, payment terms, shipping information, and other invoice-related data before submission. Coordinate corrections and reissuance of invoices when discrepancies are identified. Work closely with Finance, Accounts Receivable, and Sales teams to resolve billing disputes and deduction claims. Essential Skills 2+ years of Collections/Accounts Receivable experience Proficiency in collections and reconciliation processes Strong customer service skills Experience with Excel, including vlookups Experience with customer portals and EDI processes Skills & Qualifications Associates degree Experience with SAP or similar ERP systems Experience with various customer portals is a nice to have Job Type & Location This is a Contract position based out of Burnsville, MN. Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Burnsville,MN.