We are looking for a detail-oriented Collections Specialist to support an IT solutions company on a contract basis. This fully remote opportunity is based in Wisconsin and is expected to last approximately 2 to 3 months, depending on hiring timelines and onboarding progress. The person in this role will help maintain healthy accounts receivable by managing past-due balances, resolving billing concerns, and supporting day-to-day collections activity.

Responsibilities:

Review aging data regularly to identify overdue balances and prioritize collection efforts across assigned accounts. Contact customers with outstanding invoices through timely, consistent follow-up to secure payment and reduce delinquency. Investigate billing questions and work directly with customers to clarify charges, payment status, and account activity. Reconcile account discrepancies, including short payments and disputed balances, and drive issues through resolution. Oversee a portfolio of receivables and maintain accurate updates on collection status, risks, and next steps. Generate and deliver account statements or supporting documentation to customers as needed to facilitate payment. Respond to internal and external inquiries by researching account details and using available systems and resources to provide accurate answers. Support invoicing-related tasks and assist with additional accounts receivable requests as business needs evolve. Share observations and recommendations that can strengthen collections workflows and improve team efficiency. At least 2 years of experience in accounts receivable, billing, or collections, preferably in a B2B environment. Strong attention to detail with the ability to manage deadlines and maintain accuracy in a fast-paced setting. Proficiency with Microsoft Office applications, including intermediate Excel skills such as pivot tables and VLOOKUPs. Clear written and verbal communication skills with the ability to interact effectively with customers and internal teams. Ability to manage multiple priorities, stay organized under pressure, and follow through on time-sensitive tasks. Comfortable adapting to changing processes, technologies, and business needs in a remote work environment. Experience with systems such as NetSuite, Salesforce, or FinancialForce is strongly preferred. Associate degree in Accounting and familiarity with SaaS-based business environments are preferred. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .