Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Credit and Collections Specialist
Job
Robert Half
Remote
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
32
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
This search is being conducted by Steve Spinello.
This role is heavily focused on driving collections performance, supporting invoice processing through EDI/customer portals, and resolving billing issues that delay payment. The ideal candidate will bring a proactive approach to customer follow-up, strong problem-solving skills, and the ability to work cross-functionally with sales, supply chain, and internal finance teams to reduce delinquency and improve cash flow.
Key ResponsibilitiesManage the collection of past-due accounts receivable balances from an existing customer baseTake ownership of customer collections activity and build strong relationships with client contactsPrioritize and follow up on outstanding balances to accelerate payment and reduce delinquencyResearch and resolve billing issues that prevent payment, including disputes related to invoices, returns, chargebacks, rebates, and deductionsInvestigate account discrepancies by partnering with sales, trade promotions, supply chain, and other internal teamsWork directly with customers to resolve payment obstacles, answer billing questions, and provide invoice support or backup documentationReconcile customer statements and billing records, and process credits and rebills as neededSupport efforts to minimize bad debt exposure and maximize accounts receivable recoveryMaintain accurate credit, collection, and account documentation, including detailed collection notes and weekly activity trackingCommunicate company credit and payment policies clearly and professionally to customersParticipate in process improvement initiatives and cross-functional projects that enhance quality and efficiencyUse sound judgment to identify priority accounts, escalation points, and appropriate collection strategiesProvide strong internal and external customer service in a team-based credit environmentAdditional ResponsibilitiesEnter and manage EDI invoices through various customer portals and websitesSupport invoice visibility and payment processing for large customer accounts with portal or EDI requirementsWhy ApplyThis is a great opportunity for a collections professional who enjoys the challenge of solving invoice and billing problems, working through EDI requirements, and helping ensure timely payment from key customers. If you are motivated by improving cash flow, reducing aging receivables, and partnering across departments to resolve issues, we would like to hear from you. This role offers a hybrid work environment, outstanding benefits, and stable organization.
Apply today to learn more about this opportunity.
Credit and Collections CoordinatorLocation:
Chattanooga, TNOur client is seeking a Credit and Collections Coordinator to join their team in Chattanooga, Tennessee. This is an excellent opportunity for a detail-oriented accounts receivable and collections professional who thrives in a fast-paced environment and has experience managing billing discrepancies, customer deductions, and EDI invoice activity for large client accounts.This role is heavily focused on driving collections performance, supporting invoice processing through EDI/customer portals, and resolving billing issues that delay payment. The ideal candidate will bring a proactive approach to customer follow-up, strong problem-solving skills, and the ability to work cross-functionally with sales, supply chain, and internal finance teams to reduce delinquency and improve cash flow.
Key ResponsibilitiesManage the collection of past-due accounts receivable balances from an existing customer baseTake ownership of customer collections activity and build strong relationships with client contactsPrioritize and follow up on outstanding balances to accelerate payment and reduce delinquencyResearch and resolve billing issues that prevent payment, including disputes related to invoices, returns, chargebacks, rebates, and deductionsInvestigate account discrepancies by partnering with sales, trade promotions, supply chain, and other internal teamsWork directly with customers to resolve payment obstacles, answer billing questions, and provide invoice support or backup documentationReconcile customer statements and billing records, and process credits and rebills as neededSupport efforts to minimize bad debt exposure and maximize accounts receivable recoveryMaintain accurate credit, collection, and account documentation, including detailed collection notes and weekly activity trackingCommunicate company credit and payment policies clearly and professionally to customersParticipate in process improvement initiatives and cross-functional projects that enhance quality and efficiencyUse sound judgment to identify priority accounts, escalation points, and appropriate collection strategiesProvide strong internal and external customer service in a team-based credit environmentAdditional ResponsibilitiesEnter and manage EDI invoices through various customer portals and websitesSupport invoice visibility and payment processing for large customer accounts with portal or EDI requirementsWhy ApplyThis is a great opportunity for a collections professional who enjoys the challenge of solving invoice and billing problems, working through EDI requirements, and helping ensure timely payment from key customers. If you are motivated by improving cash flow, reducing aging receivables, and partnering across departments to resolve issues, we would like to hear from you. This role offers a hybrid work environment, outstanding benefits, and stable organization.
Apply today to learn more about this opportunity.