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AC
Aston Carter
Credit Coordinator
Career Insights for Collections Analyst
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Scorecard
Based on California data
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What they do
A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
$57,554 / year median in California
-8% projected decline
Job Description
We're hiring for a Credit Coordinator!
Job Description:
The Credit Coordinator oversees a portfolio of business-to-business customer accounts, driving timely collection of outstanding balances, reducing delinquent receivables, and protecting the organization's legal collection rights. This role combines analytical credit work, customer-facing collections activity, and close collaboration with internal teams to resolve complex account issues, support sales, and strengthen long-term client relationships.Responsibilities:
+ Oversee an assigned portfolio of customer accounts and ensure timely collection of outstanding balances while reducing delinquent receivables. + Use collection management systems, ERP tools, and reporting platforms to monitor account activity, identify risk, and prioritize collection efforts. + Evaluate customer payment situations and authorize repayment arrangements within established guidelines and credit policies. + Review, prepare, and process lien waivers while closely monitoring filing deadlines to preserve legal collection rights. + Maintain compliance with applicable lien, bond, and credit regulations across assigned territories and industry segments. + Investigate and resolve payment discrepancies, including short payments, unapplied cash, misapplied payments, and account reconciliations. + Partner with branch personnel, sales teams, and other internal stakeholders to address customer concerns and resolve disputed invoices. + Recommend appropriate collection strategies and coordinate account placement with third-party collection agencies when necessary. + Maintain accurate records of customer sales tax exemption certificates and related supporting documentation. + Provide regular updates to stakeholders regarding collection activity, account status, aging trends, and credit-related risks. + Participate in customer meetings or site visits as needed to support account resolution efforts and strengthen business relationships. + Complete assigned responsibilities within established turnaround times and service-level expectations. + Contribute to departmental goals by identifying process improvement opportunities and supporting a collaborative team environment. + Review credit limits and approvals and help manage accounts from start to finish, including setup, monitoring, and ongoing maintenance. + Apply knowledge of lien laws and related documentation to ensure proper handling of accounts in construction and related industries.Qualifications:
+ 3+ years of experience in credit, collections and accounts receivable + Previous experience within B2B accounts receivable duties + Must have experience with liens + Experience with ERP systems + Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred. Job Type & Location This is a Contract to Hire position based out of Garden Grove, CA. Pay and Benefits The pay range for this position is $24.04 - $33.65/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Garden Grove,CA.