A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
Insurance Collections Specialist Location (City, State): Remote (Candidates must reside in FL, GA, IN, KY, MS, MO, NC, OH, SC, or TX)
Compensation:
$20-$22/hour (Higher rates may be considered for highly qualified candidates)
Benefits:
This position is eligible for medical, dental, vision, and 401(k).
Work Schedule:
Full-time, Monday-Friday Initial training: 8:00 AM-5:00 PM ET Flexible start times available after training (between 7:00 AM-9:00 AM ET)
About Our Client:
Addison Group is partnering with our client, a well-established healthcare revenue cycle organization, to hire multiple Insurance Collections Specialists . This is an excellent opportunity to join a growing remote team focused on insurance accounts receivable, claim resolution, and reimbursement optimization. Our client values employee development, long-term career growth, and rewarding strong performance.
Job Description:
We are seeking experienced insurance collections professionals who thrive in a fast-paced environment and enjoy managing claims from start to resolution. In this role, you'll work directly with commercial and government payers to resolve outstanding balances, investigate denials, submit appeals, and help maximize reimbursement for healthcare providers.
Qualifications:
Minimum of 1 year of recent medical insurance collections or insurance A/R follow-up experience (hospital or physician) Ability to interpret Explanation of Benefits (EOBs) and identify payment discrepancies Experience working insurance denials and preparing appeals Knowledge of commercial and government insurance payers Familiarity with payer portals and claim status research Experience with healthcare systems such as Epic, Cerner, Athena, or similar EMRs preferred Strong organizational skills with the ability to manage an independent workload Excellent communication and problem-solving abilities
Key Responsibilities:
Manage assigned insurance accounts receivable from follow-up through final resolution Contact insurance carriers by phone and online portals to resolve outstanding claims Review denials, identify root causes, and submit appropriate appeals Research claim activity and document account updates accurately Maintain daily productivity expectations while ensuring quality and accuracy Monitor reimbursement trends and communicate recurring issues to leadership Prioritize workload independently to meet performance goals
Perks:
Fully remote opportunity Multiple openings with an established and growing organization Career advancement opportunities Performance-based bonus incentives Supportive leadership team focused on employee success Stable, long-term opportunity with consistent growth
Additional Details:
Contract-to-hire opportunity Standard pre-employment background screening required Virtual one-step interview process Two weeks of paid training provided Equipment and onboarding information will be provided prior to your start date Target start date: ASAP (Two-week notice accepted) Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #HC1
