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REMOTE Default Reporting and Analytics Analyst
Career Insights for Collections Analyst
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What they do
A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
$51,181 / year median in the U.S.
-4% projected decline
Job Description
at Carrington in Jackson Hole, Wyoming, United States Job Description Come join our amazing team and work a remote schedule! The Default Reporting & Analytics Analyst will be responsible for ensuring the accurate and timely reporting of Carrington Mortgage Servicing portfolios for government programs. Develop reporting and analytics surrounding default reporting. Perform all duties in accordance with the company's policies and procedures, investor guidelines, and all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $65,000 to $80,000. What you'll do: + Conduct a root-cause analysis on identified issues, take ownership of the issue from identification to resolution including communicating possible downstream implications. + Defining the exceptions and report requirements needed to ensure accurate default reporting. + Work closely with default management on identified issues and/or regulatory changes and analyze business processes and recommend improvements to correct data reporting errors. + Validate and troubleshoot exception reports and default data from the system of record to ensure any discrepancies are being identified. + Perform data analysis to ensure accuracy before delivery to internal and external customers. + Alter existing reports to provide data for ad-hoc business needs. + Create and maintain documentation of processes (i.e., job aides, reports, and procedures) and ensure they are up to date and accurate as all times per department policy. + Perform other duties and projects as assigned. What you'll need: + High school diploma or equivalent work experience. + Three plus (3+) years' experience in multiple functional areas within loan servicing preferably within default. + A minimum of one (1) year of experience with data analysis and auditing large sums of data and identifying discrepancies. + A strong working knowledge of loan servicing terminology. + A working knowledge of prominent loss mitigation programs and default timelines is plus. + A working knowledge of Microsoft SQL programming and scripting a plus + An ability to navigate loan servicing systems. + Proficient in MS Office with advanced skills in Excel (i.e., including writing/using formulas such as vlookup, hlookup, etc.) and Outlook. + Strong analytical and problem-solving skills. + Ability to work on multiple projects simultaneously. + Ability to work under pressure and meet deadlines. + Ability to make decisions that have moderate impact o To view full details and how to apply, please login or create a Job Seeker account