Credit & Collections Analyst

Description We are looking for an experienced Credit & Collections Analyst to join our client's team in Memphis, Tennessee. In this role, you will play a vital part in managing corporate accounts, minimizing financial risks, and ensuring timely collections. This position requires strong analytical skills, a customer-focused mindset, and effective collaboration with internal and external stakeholders.

Responsibilities:

• Manage accounts receivable to ensure timely collections and minimize bad debt exposure.
• Analyze financial statements to establish appropriate credit limits for customers.
• Address customer inquiries related to collections, resolve account discrepancies, and handle short payments.
• Monitor and maintain assigned accounts, including adjustments, reconciliations, and processing credit memo requests.
• Collaborate with sales teams and senior management to expedite collections and resolve account issues.
• Build and maintain strong relationships with dealers, customers, and internal teams to ensure smooth operations.
• Prepare and submit detailed weekly and monthly reports on account statuses and collections progress.
• Distribute delinquency notices to customers and follow up on overdue accounts.
• Participate in team meetings and contribute to departmental initiatives and planning.
• Resolve customer disputes and work to address payment issues for outstanding balances. Requirements
• Minimum of 7 years of experience in high-volume corporate collections.
• Proficiency in using systems such as Infor and AS400 is highly desirable.
• Comprehensive knowledge of billing, collections procedures, and accounts receivable management.
• Strong attention to detail and accuracy when handling complex accounts.
• Results-oriented with a proven ability to meet or exceed collection goals.
• Exceptional verbal and written communication skills for effective interaction with customers and colleagues.
• Excellent time management skills to handle multiple tasks efficiently.
• Commitment to providing outstanding customer service both internally and externally.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .