Bilingual Collector

Our well-known Fort Worth based client is seeking a Bilingual Collections Specialist (Spanish). As a Collections Specialist, you will handle both inbound and outbound calls, primarily servicing Car/Van accounts, in a fast-paced outbound call center environment.

Key Responsibilities:

• Monitor and manage early-stage delinquency accounts (1-30 days past due) through outbound interactions to prevent escalation into higher-risk stages.
• Communicate with customers to clarify balances, resolve issues, and encourage timely payments.
• Support collection efforts on escalated or higher-delinquency accounts as needed.

Skills and Qualifications:

• Fluent in Spanish (speaking, reading, and writing) - required.
• Auto finance or collections experience - preferred.
• Excellent phone presence with experience handling inbound and outbound customer calls.

Hours of Operation:

• Monday through Friday, 9:00 AM to 6:00 PM CST If you meet the qualifications and are excited about this opportunity, we encourage you to apply today!

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.