What you'll need to succeed as a Collections Specialist at XPO

Minimum qualifications: 1 year of high-volume collection experience

Experience with Microsoft Office products including Excel Preferred qualifications: High school diploma or equivalent education

Solid knowledge of Mainframe, Oracle, and GetPaid systems

Understanding of rule sets/rate aids and contracts

Excellent written and verbal communication Ability to prioritize and manage multiple responsibilities

Incredible work ethic, strong attention to detail

Goal-oriented with solid problem-solving skills About the Collections Specialist job

Pay, benefits and more. Competitive compensation package

Full health insurance benefits are available on day one

Life and disability insurance

Earn up to 13 days of PTO over your first year 9 paid company holidays

401(k) option with company match

Education assistance What you'll do on a typical day: Generate reports, identify invoices, upload documents, manage AR and notate changes back to pay agent auditor and XPO internal systems.

Manage accounts receivable to ensure timely data input of outstanding debt resolution in third-party systems.

Manage and engage EDI onboarding team for transmissions/mapping success or failure and correct to ensure root cause resolution and prompt payment.

Identify trends regarding billing, pricing, and accessorial fee issues to report to the collector for identified customers.

Monitor and maintain payment status from the third-party system and update the XPO internal system. About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.