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Everon, LLC

Collection Agency Liaison

Career Insights for Collections Analyst

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What they do

A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.

$46,022 / year median in Texas

-4% projected decline

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Job Description

Company Overview:
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com (http://www.everonsolutions.com/) or follow us on LinkedIn. (https://www.linkedin.com/company/everon-solutions) Position Summary Develop and secure long-term relationships with Everon customers, management, and staff. Ensure that routine account audits and updates are performed. Manages collections reporting to include reports for AR review calls, daily stats, DQ Bad Debt and bankruptcies.
Position Responsibilities:
Establish good working relationships with all points of Contact, Districts and AVPs. Provide both oral and written presentations to potential customers explaining the operation of their equipment and applicable services. Liaison between Everon & 3rd Party Collection Collection letters -create all demand letters maintain process. Work with Bankruptcy counsel to provide information as needed. Filing Bankruptcy with Bankruptcy court where needed. Liaison between Everon and Caine & Weiner for Lien placement. Assists with month-end collection reports Review & complete all email requests for placement Help to maintain and track collection exception actions. Perform all other duties and project as assigned. Take leadership role in support of existing collection processes. Qualifications Must have good oral and written communication skills. Must display good interpersonal and teamwork skills. Must be very organized and detail oriented and display good problem solving and research skills. Ability to concentrate on tasks over a period of time without being distracted. Ability to effectively present information and respond to questions from internal and external customers. Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in
English Education:
Bachelor's degree in Business or Accounting or 3-5 years related experience preferred.
Experience:
Minimum of High School diploma or equivalent - AA or bachelor's degree preferred. 3-5 years of recent collections experience preferred. 3+ years of business experience in subscriber-based business is necessary. 2+ years of business analytics, process improvement, project management experience Strong knowledge of various customer care IT, billing, collections, recovery systems Security/monitoring industry experience is a plus. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.